You are not sure how to package plans
Choosing which features go in each tier, what to charge and how to handle usage costs is confusing, and poor packaging leads to low margins or confused customers.
GoHighLevel SaaS Mode and White-Label Setup
We help agencies turn GoHighLevel into their own branded software offer, with subscription plans, Stripe billing, rebilled usage, a custom app domain and an onboarding journey that sets up each new customer automatically.
- Agencies on the GoHighLevel Agency Pro plan
- Niche agencies serving one industry
- Consultants who want a recurring software offer
Available this month
What you get
- SaaS Configurator plans
- Stripe connection and rebilling
- White-label branding
- Sales and checkout funnel
- Automatic onboarding
Required plan
GHL Agency Pro
Billing
Stripe + rebilling
The short answer
SaaS Mode & White Label, explained simply
GoHighLevel SaaS mode lets an agency on the Agency Pro plan resell GHL as its own branded software. Using the SaaS Configurator, the agency creates subscription plans, connects Stripe for billing, rebills phone, email and AI usage with a markup, and automatically creates a sub-account with the right snapshot when a customer signs up.
- Required plan
- GHL Agency Pro
- Billing
- Stripe + rebilling
- Typical timeline
- 2-4 weeks
- Starting price
- $1,497 one-time
Sound familiar?
These are the problems that usually bring people to us. If two or more apply, this service is worth a closer look.
Rebilling and wallets feel risky
Phone, email and AI usage costs can surprise both you and your customers if rebilling, wallet top-ups and markups are not configured carefully.
Onboarding is still manual
Without an automated sign-up flow, every new customer needs someone to create the account, load the snapshot and send login details by hand.
Your brand is not consistent
Customers see a mix of your name and default platform elements, from the login page to email notifications, which weakens trust in your offer.
What is included
Everything below is part of the work, written into your quote, and handed over with notes so you are never locked in.
SaaS Configurator plans
Subscription tiers with feature access, trial periods and pricing configured in the GHL SaaS Configurator.
Stripe connection and rebilling
Stripe linked to your agency, with rebilling and markup set for LC Phone, LC Email and AI usage, plus wallet and auto-recharge rules.
White-label branding
Custom app domain, branded login page, logo, colors, email sender details and favicon so customers see your brand throughout.
Sales and checkout funnel
A sales page and SaaS checkout connected to your plans so customers can sign up and pay without speaking to you first.
Automatic onboarding
Workflows that create the sub-account, load the right snapshot, send welcome emails and guide the customer through first steps.
Plan-specific snapshots
Snapshots tailored to each plan or niche so new accounts arrive with pipelines, workflows, forms and templates ready to use.
Customer support resources
A help center structure, onboarding videos outline and support process so your team can handle customer questions consistently.
How the work runs
A clear path from first call to handover. You always know what is happening, what we need from you, and what comes next.
- 1 Week 1
Offer and pricing strategy
We define your target market, plan tiers, included features and usage policy, and estimate your costs per account so pricing leaves a healthy margin.
- 2 Weeks 1-2
Platform configuration
We configure the SaaS Configurator, Stripe, rebilling, white-label domain and branding across the agency account.
- 3 Weeks 2-3
Snapshots and onboarding
We build or refine plan snapshots and create the sign-up, welcome and activation workflows that set up each new customer.
- 4 Weeks 3-4
Test sign-ups and launch
We run test purchases on every plan, confirm accounts are created correctly and billing behaves as expected, then launch.
Before and after
What changes in your day-to-day once this is done properly.
Area
Before
With Getcustomerservices
Sign-up
Before: Sales call, manual invoice and account creation
With Getcustomerservices: Self-serve checkout with automatic account setup
Usage costs
Before: Phone and email fees absorbed by the agency
With Getcustomerservices: Usage rebilled with a markup through Stripe
Branding
Before: Platform defaults visible to customers
With Getcustomerservices: Your domain, logo and colors everywhere
New accounts
Before: Empty sub-accounts customers do not know how to use
With Getcustomerservices: Snapshot-loaded accounts with guided first steps
What you can expect
A product, not just a service
Customers buy a branded software subscription, which can sit alongside or replace done-for-you agency services.
Predictable recurring billing
Subscriptions and usage are billed automatically through Stripe, reducing manual invoicing and chasing payments.
Hands-off onboarding
New customers are set up with the right snapshot and welcome sequence the moment they sign up, at any time of day.
Who this is for
- Agencies on the GoHighLevel Agency Pro plan
- Niche agencies serving one industry
- Consultants who want a recurring software offer
- Agencies moving from done-for-you to done-with-you
- Software founders building on GoHighLevel
Simple, fixed pricing
Clear prices, agreed before work starts. If your project needs something different, we will quote it in writing first.
SaaS Launch
Core SaaS mode configuration for agencies ready to sell plans.
$1,497 one-time
- Up to three SaaS plans
- Stripe connection and rebilling setup
- White-label app domain and login page
- Basic sign-up workflow
- Test purchases on every plan
SaaS Complete
Everything needed to launch a branded SaaS offer with automated onboarding.
$2,997 one-time
- Everything in SaaS Launch
- Pricing and packaging strategy session
- Sales page and checkout funnel
- One plan-specific niche snapshot
- Welcome and activation sequence
- Support process and help center outline
- 30 days of post-launch support
SaaS Growth Retainer
Ongoing improvements, snapshot updates and customer support help.
$997 per month
- Snapshot updates pushed to accounts
- New workflows and templates monthly
- Billing and rebilling adjustments
- Priority support for your team
Prices in USD. GoHighLevel subscription, phone, SMS and email usage are billed by HighLevel directly and are not included.
How does GoHighLevel SaaS mode work?
SaaS mode is a feature of the GoHighLevel Agency Pro plan. It lets you create your own subscription plans in the SaaS Configurator, connect Stripe and sell access to GHL under your brand. When someone buys a plan, GoHighLevel automatically creates a sub-account, applies the features included in that plan and can load a snapshot you choose. Plan settings control which features customers can access.
Billing happens through your Stripe account. You set the subscription price, and you can also rebill usage such as LC Phone calls and texts, LC Email sends and AI features with a markup. Customers top up a wallet or are charged automatically, depending on how you configure it. Careful configuration of markups, wallet minimums and auto-recharge amounts protects your margins and avoids unexpected charges, which is one of the most common sources of customer complaints in new SaaS offers.
How should I price my GoHighLevel SaaS plans?
Start by understanding your costs: your agency subscription, support time, onboarding effort and any usage you do not rebill. Then price around the value your plan delivers to a specific type of customer, rather than around the features of GoHighLevel itself. A roofing company cares about booked inspections, not workflow counts. Pricing that speaks to that outcome is easier to sell and easier to justify.
Most agencies offer two or three tiers, such as a starter plan for CRM and messaging, a growth plan adding automations and reputation management, and a premium plan with done-for-you setup or AI features. Keeping tiers simple helps customers choose quickly and reduces support questions. Review your pricing after the first few months of real sign-ups, because actual usage, support load and cancellation reasons will show whether each tier is set at the right level.
- Know your cost per account before setting prices
- Package around outcomes for one audience
- Keep to two or three tiers
- Rebill usage to protect margins
What does white label mean in GoHighLevel?
White labeling means presenting the software under your own brand. In GoHighLevel, that includes a custom domain for the app, your logo and colors, a branded login page, your company name in system emails and your own support links. Customers interact with your brand rather than the platform behind it. This builds trust, keeps the customer relationship firmly with your agency and makes your offer feel like a complete product.
Agencies can go further with a white-label mobile app, custom CSS and JavaScript for the interface, and customized menus. The level of white labeling you need depends on your audience. For many agencies, a branded domain, login page and consistent email sender are the most important pieces. Start with those, test every customer-facing screen and email, then add deeper customization once the core offer is selling and you know what your customers value most.
Frequently asked questions
Straight answers to the questions people ask us most. If yours is not here, ask us directly.
Which GoHighLevel plan do I need for SaaS mode?
SaaS mode requires the GoHighLevel Agency Pro plan. The lower agency plans do not include the SaaS Configurator or automated rebilling. If you are not on Agency Pro yet, we can help you plan the upgrade so it happens shortly before your SaaS launch rather than paying for features you are not using.
What is rebilling in GoHighLevel?
Rebilling lets an agency pass usage costs, such as LC Phone calls and texts, LC Email sends and AI usage, on to customers, optionally with a markup. Charges are taken through Stripe from the customer wallet. Configured well, it means usage-heavy accounts pay for what they use instead of eating into your margins.
Can customers sign up for my SaaS without talking to me?
Yes. With a SaaS checkout funnel connected to your plans, customers can choose a plan, pay through Stripe and receive their login automatically. Workflows then send welcome emails and onboarding steps. You can still offer optional calls for customers who want extra help.
Can I offer a free trial on my GoHighLevel SaaS plans?
Yes. The SaaS Configurator supports trial periods on plans. We recommend pairing a trial with a strong onboarding sequence, because customers who complete key setup steps during the trial are more likely to understand the value and continue to a paid subscription.
Do I need a different snapshot for each SaaS plan?
Not always, but it often helps. A single niche snapshot can work for every plan, with features limited by plan settings. Separate snapshots make sense when plans serve different industries or when higher tiers include extra workflows, funnels or AI features that you want ready on day one.
Can I have a branded mobile app for my SaaS customers?
Yes. GoHighLevel offers a white-label mobile app option, which publishes the app under your brand in the Apple App Store and Google Play. It is a separate add-on with its own requirements and review process. We can help you prepare the branding and listing details.
Who provides support to my SaaS customers?
Your agency is the first point of support for your customers, since they buy from your brand. We set up a support process and help center outline so your team can handle common questions, and we can provide behind-the-scenes technical support on a retainer for issues your team cannot solve.
How do I update all my SaaS customer accounts at once?
GoHighLevel lets you push snapshot updates to existing sub-accounts, which can add new workflows, funnels or templates across many customers. Updates should be tested carefully first, because they can overwrite assets customers have edited. We plan and test updates before pushing them.
Talk to us about SaaS Mode & White Label
Book a free 30-minute call. We will look at what you have, tell you what we would change, and give you a fixed quote. No pressure, no jargon.